Yes. We are located at 6410 Fairburn Rd, Ste F, Douglasville, Ga 30134
All orders are processed and shipped within 3-5 days.
Once your order has been shipped, you will receive a tracking number via email or text message, which you can use to track the status of your order.
We offer various discounts and promotions throughout the year. Be sure to sign up for our newsletter to stay informed about our latest deals and offers.
We do not offer wholesale pricing at this time.
- Processing times: As many of our products are hand-made, please allow 3-5 business days for us to process and prepare your order for shipment. This processing time may be longer during peak holiday seasons or sales periods.
- Shipping carriers: We ship all orders via USPS or UPS, depending on the size and weight of the package. You will be able to select your preferred shipping method at checkout.
- International shipping: At this time, we do not ship perishable items internationally. We apologize for any inconvenience this may cause.
- Shipping restrictions: Please note that Sea Moss Gels can only be shipped via Priority Mail or Express Mail. This is to ensure that the product arrives fresh and intact.
- Order confirmation: Once you place your order, you will receive an order confirmation email. This email will include your order details, as well as the estimated delivery date based on the shipping method you selected.
- Tracking information: Once your order ships, you will receive a tracking number via email. This tracking number will allow you to track your package's progress and estimated delivery date.
- Shipping fees: Shipping fees will be calculated at checkout based on the weight and destination of your package. Please note that shipping fees are non-refundable.
- Shipping delays: While we do our best to ensure timely delivery of your package, please note that shipping delays may occur due to unforeseen circumstances such as weather or other natural disasters. We will do our best to keep you informed of any delays and work with the shipping carrier to get your package to you as soon as possible.
We hope that these shipping policies will help to ensure a smooth and positive shopping experience for our customers. If you have any questions or concerns, please do not hesitate to contact our customer service team.